Case Study
Company:
This is a branch of a supermarket chain that has hired a young person with special support needs. He was hired through a specialist integration service, whose tasks include the placement and qualification of people with disabilities on the general labor market. Without the support of the specialist integration service, it would not have been possible to hire the young person, as the supermarket would not have had the staff or the time to train him individually and for longer than usual and to train him for the required activities.Disability and impairment of the young person:
The young person has a learning disability. Due to his disability, he has difficulties learning and memorizing. He therefore needs support and more time to understand and learn contexts and tasks.Transition from school to work:
The young person attended a special school, which also established contact with the specialist integration service. From this point onwards, the young person was supported by the integration service and placed in five internships. During the internships, which lasted a total of 18 months, aptitudes and skills were identified and initial work experience was gained, particularly in the warehouse as a warehouse assistant. During this time, the young person was supervised by a job coach from the specialist integration service and supported in carrying out the relevant work tasks independently through company work training. He completed his last internship at the supermarket. During the internship, he was even able to obtain a forklift driver's license (certificate of qualification to drive industrial trucks) in accordance with the regulations of the employers' liability insurance association with the help of the job coach. After his last internship, the supermarket hired the young man on a permanent part-time basis due to his skills, motivation, work performance and good contact with colleagues.Workplace and work task:
The warehouse helper unloads the goods delivered by trucks using a forklift truck and transports them to the warehouse or directly to the supermarket departments.Funding and participation:
The new job created for the young person was funded by the Integration and Inclusion Office with an investment cost subsidy to purchase the necessary workplace equipment. The employment agency also paid the supermarket a wage cost subsidy as an integration grant and funded the services of the integration service and job coaches. The application for funding was made with the help of the integration service.ICF Items
Reference Number:
Pb/110730
Last Update: 9 Apr 2026